My client has paid me via Paypal. I see the transaction in my Vendor admin page in Monitor, but money is not received.
He tells me the order number, which he received from Plimus, but I can not find it.
He say that the money was charged from his Paypal account. How can this be?
Such incidents happen on my payments through paypal frequently.
Hi there Alex,
This is a classic example of you needing to go through the Vendor Support channel. Please log in to your Plimus Administration account,and select support from the top right navigation link, and open up a support request ticket using the Support Form link giving full details of your problem.
Many thanks,
Derek, Plimus