Privacy Policy

Plimus Policy on Privacy and Personal Information Use (Ver. 1.5 Date: April 10, 2011)

Introduction  

This Web site is owned and operated by Plimus, Inc. ("Plimus") an online e-Commerce reseller of digital goods and services. We know that you care how information about you is used and shared and this notice describes our privacy policy.

Plimus respects each individual's right to personal privacy. We will collect and use information through our Web site, including registration forms, inquiry forms product transaction forms, mobile and API services only in the ways disclosed in this statement. 

Minors

Plimus does not actively market to children and we never knowingly ask a child under 13 to divulge personal information. Services and Information available to registered users on this site are NOT INTENDED FOR USE BY PERSON AGED UNDER 18.

Please note that if it comes to our attention through reliable means that a registered user is under 18 we will cancel that user’s account. Online payment transaction forms are not provided for use in any event by persons under 18 years of age.

Part I. Information Collection

Plimus collects information through its Web site and related e-Commerce services at several points. 

We collect the following information about casual web site visitors: the IP address of the visiting machine for "geographic" statistical purposes.We may also collect names and email addresses that our users voluntarily divulge about themselves and others, such as referrals or business leads.

We also collect user registration data when Product Suppliers or Affiliates register to use Plimus e-Commerce services by means of voluntary submission forms for the purpose of providing such users with our services. Information is also collected from online forms completed by people wishing to learn more about the Plimus or from emails sent to Plimus.

Plimus also collects personal and payment information from online transaction forms including those generated through Plimus APIs and completed by end Customers using Plimus’ e-Commerce services to buy products, subscriptions and services ("Products") from Product Suppliers selling their products through Plimus.

To receive Products sold through Plimus and E-commerce services provided by Plimus, personal information is required because it is used to accurately build a Customer profile and for ongoing communication with Customers and Product Suppliers. Other information we request is optional.

Cookies

Plimus employs cookies. A cookie is a small text, graphic or flash file that our Web servers place on a user's computer hard drive or other web-based device to act as a unique identifier. Cookies may also enable Plimus to automatically login a user back to our services provided he/she choose to enable such option. Plimus cookies do not have an expiration date. Our cookies may collect personally identifiable information, including the username and password to support optional automatic logon. Cookies may also be used to identify and track transactions introduced by recognized Plimus Affiliates. Information such as pages visited, country, dates and times are also collected via clickstream tracking, cookies, flash cookies, automatic logging files, and other similar methods.

Plimus may also collect the following information about software and online service users: the IP address of the visiting machine and the computer host name for "geographic" statistical purposes and account verification only; we also collect the usage of previously identified software actions and activities for the purpose of piracy protection, and to enable Plimus pay-per-use functionality.

Certain software and online services sold through Plimus may also monitor license usage or login frequency in accordance with terms of use specifically related to such products or services and are also covered by this notice. 

Part II. Information Usage

The information collected by Plimus, Inc. will be used by Plimus in conjunction with the terms specified in this document. Users who provide information may receive email announcements regarding Plimus' services from time to time.

Registered Product Suppliers may receive additional announcements from Plimus about transactions generated through Plimus e-Commerce services, instant notifications, Plimus service changes, revisions and updates, affiliate product opportunities, services, legal notices, special offers, and a newsletter.

Plimus may also use personal information to provide announcements about functions or services that users are registered to use, about any user account they may create, about fulfillment of a specific transaction that may be requested, or about other significant developments that may affect use of the Site and or e-Commerce services. Users cannot normally opt-out of this kind of email communication.

Information we collect from Customers may be used to create online invoices, transaction confirmation notices, delivery of licenses, access keys and product download files and associated documentation, subscription accounts, instant notifications relating to such transactions, refunds and refund notices, warranty and dispute records, and customer profiles based on browsing or purchasing history. As Plimus is acting as a Reseller for Product Suppliers we need to share relevant Customer information with the specific Product Supplier involved in the transaction in order for them to fulfill the transaction. Such information, if provided to Product Suppliers, is supplied on the condition that it should not be used for spamming or direct marketing by another party.

Out of respect for the privacy of our Customers we present the option to opt out of any mailing lists operated by Plimus or relevant Product Suppliers as set out in the Opt Out section of this policy.  

Where Customer data is passed to a relevant Product Supplier the use of such information may be subject to the privacy policy of such Product Supplier and their standards may differ from those of Plimus. We may supplement information collected through our Web site with data from other sources such as credit history to authorize purchases.

Payment Data 

Personal payment information such as Credit Card numbers, bank account information is routinely collected and passed on to authorized payment processors in order to make payments sanctioned by Plimus Customers. Such information is handled through industry standard secure protocols and where appropriate in accordance with relevant Payment Card Industry (PCI) compliance standards. Such information may also be passed when making payment via Plimus through mobile devices.

Such data may also be encrypted and securely stored by Plimus in accordance with PCI standards. When expressly directed and approved by a Customer it may be used to generate recurring or new transactions as requested by such Customer.

We may also pass transaction information provided Customers through certain anti-fraud screening procedures and services provided by anti-fraud companies to detect stolen Credit Card information and other online fraud. 

Affiliate Tracking Information

Certain product transactions may have taken place following a valid referral by a recognized Affiliate introduction. In such cases basic non-personal information about the transaction will be tracked and passed to the relevant Affiliate so that their role in the sale can be recorded and any due Affiliate commission paid over at the relevant time.

Forums and Group Boards

The Plimus Web site offers forums and message boards. Please be advised that information voluntarily posted in these venues becomes public knowledge.

External Links

We offer links to other Web sites including those of Product Suppliers. Please note: When clicking on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.

Compliance with Court Orders & Law Enforcement Agencies

Plimus may disclose personal information without notification in order to comply with a legal requirement, court order or subpoena or to cooperate with law enforcement or government agencies.

Merger, Sale, Transfer of Corporate Assets or Reorganization

Plimus may transfer information as part of any corporate merger, sale, acquisition, transfer or assets or reorganization without notice. Such transfer will be on the basis of the continuation of all privacy rights set out in this document.

Changes in this Policy & Notification

Plimus reserves the right to change this policy as and when it sees fit. If our policy on information collection or uses changes, will advise you by posting a dated copy here or if you are a registered Plimus user then you will also be advised via email.  

Opt Out Process

Customers have the option not to be added to mailing lists operated by Plimus or the Product Supplier. In the case of opt out such decision will be relayed to the relevant Product Supplier. To exercise your opt out rights please send an email to us at PrivacyOptions@plimus.com requesting that you personal information be deleted from any mailing lists operated by Plimus or your Product Supplier. Plimus will act on your request and inform your Product Supplier of your request and of the need to fully respect your decision.

California Privacy Rights:

Residents of the State of California under the California Civil Code have the right to ask companies with whom they have an established business relationship to provide certain information about the sharing of personal information with third parties for direct marketing purposes during the past year. If you want a copy of the information disclosure provided by this Site then send your request to: Plimus, Inc. 1777 N. Milpitas Blvd. # 337, Milpitas, CA 95035-2730, U.S.A

Part III. Access to Information

Plimus, Inc. maintains the accuracy of our information by providing users instant access to it and allowing updates to take effect immediately. Registered users may access their own personal information via our login pages, both for Customers and Sellers and update any inaccuracies they may find. Users may choose to remove their information from our database by contacting us in writing at: Plimus, Inc. 1777 N. Milpitas Blvd. # 337, Milpitas, CA 95035-2730, U.S.A

Part IV. Problem Resolution

If problems arise, customers and sellers may contact Plimus by phone, email or mail, see here for more information. We are committed to resolving disputes within 2 business days.

Part V. Data Storage and Security

Plimus protects user information both in our servers and on the users computer with the following industry standard security measures: registry data encryption, data file encryption, secure servers, firewalls, SSL encryption and other proprietary technologies and procedures used to protect consumer privacy. If you have any further questions about privacy or security, please contact us by sending an email to: Security@plimus.com.  

Previous Versions:  

v1.4 March 1, 2010

v1.3 February 12, 2007