Take Charge of Your Success

Shopper Support
Shoppers want to reach a live human instead of an automated phone system when they have a question or concern about a purchase or charge. Rather than hire your own phone operators, Plimus invites you to use ours.

• Get Free Customer Support
• Great Service for Your Shoppers
• Operators Standing By 24/7/365
• Personal Service Without Fixed Cost

Seller Support
Plimus Seller Support is available to help you get the most from the Plimus e-Business platform. You can also utilize Instant Answers, our knowledge based system accessible through the Seller control panel.  With Instant Answers, you have constant access to the interactive Answers interface that can provide immediate guidance on a host of service questions. Plimus Instant Answers service gives you fast answers to support issues. Should you need more specific assistance, just open a Support Ticket through the Support section in your control panel. Existing users should log in to access.

Compass Club
Once you reach a certain level of success and are able to achieve consistently high levels of annual revenue, we believe your company can be better served with personalized and individually tailored programs. For this reason, we've created the new Plimus Compass Club.; With dedicated account management and unparalleled personalized business services at the core of the program, the Compass Club is a navigation guide through the sea of e-Commerce.

Seller FAQs
Are you a seller with a General Question, Technical Question, or an e-Commerce Question? If so, please take a moment to review this list of Frequently Asked Questions.