Take Charge of Your Success

Plimus Seller Support is available to help you get the most from the Plimus e-Business platform.

Get Instant Answers

Instant Answers, our knowledge based system, should probably be your first place to go with questions. Accessible through the Seller control panel by clicking on the "Support" link at the top right of your screen, Instant Answers gives you constant access to a knowledge database that can often provide immediate guidance on a host of service questions.

Submit a Support Ticket for More In-Depth Help

If you have a support issue that requires more specific assistance, just open a Support Ticket through the "Support" section in your control panel.

Our Seller Support Team hours are as follows:

We will respond within 24 hours to a request logged within working hours.

Plimus' Seller Support team also offers Live Chat Support and this is available Sunday to Thursday during the same working hours as shown above.

If you do not already have a user account, you may also contact us at: vendors@plimus.com.

Shoppers requiring support should contact Plimus Shoppers support.