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Deliver Great, Personal Service 
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Stay in Touch
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Offer More & Better Options
The old saying in Sales is that it takes a lot more effort to sell to someone the first time than to get the second, third and more deals. That’s why you need to maintain an ongoing relationship with your customers, ensuring you have the opportunity to leverage the positive impression they already have of you to sell future items. The Plimus E-Business platform helps you to build broader and deeper customer relationships with features such as:
- Included 24/7/365 Customer Service: Any time of the day or night, there’s a Plimus operator standing by to help your customer with their transaction. If they want to pay by check or fax, we’re here to support them. If they want to upgrade a subscription item to the next level, your specially-customized customer support interface is available to help them make the move.
- Free Newsletter Capabilities: Use our included newsletter functions to select segments (or all!) of your customer base to receive targeted newsletters, maintaining the relationship with them between purchases.
- Subscription Licensing: Sometimes a subscription is easier to sell than a perpetual license, because the initial cost is lower. It can also be a boon to your bottom line, as it creates steady, predictable cash flows you can build your business on. Plimus will take care of regularly charging your customers, chasing them up when a card expires or is refused, and ensuring your revenues remain steady.
- Dynamic Licensing: Step up to the next level of licensing with our Plimloc solution, allowing you to license your product based on almost any characteristic you prefer – from time-frame to feature-set to abilty to share.